Social web metrics: between the cracks of evidence and confidence

Assessing knowledge work is back on my menu for this year and I need to start somewhere simple(r): social web metrics. Rather than focus on the high end of monitoring/evaluation (M&E) of knowledge work, I’d like to look into current web metrics in use and to understand what they are really capturing, what they fail […]

Net added value in an event: networkshops and the power of contextual webs

I’m going to preach against my chapel here: Is there actually much of a point to design workshops to get the best user experience? It seems obvious from various studies and own experience that unless a workshop (or event) is embedded in someone’s own context (see this brilliant IDS report on capacity for a change […]