Agile KM from ‘SMART goals’ to ‘practice SMARTS’


The game of knowledge management has changed. Despite the definitions given to knowledge management (see this useful post by Stan Garfield – and my own definitions of knowledge and knowledge management), KM really is no longer about managing knowledge-related assets as a taxidermist. It certainly is no longer about databases and catch-all portals (despite some tendencies). It’s […]