Anatomy of learning: how we (individuals) make sense of information


We talk a lot about PKM – personal knowledge management, i.e. KM for individuals – but as Nick Milton indicated recently, at heart KM is a collective effort; when done well it becomes the effort of social learning. Where do the two scales (individual – social) really connect? Let us assume that KM is about […]

Use PACMAN to beat information overload and fix filter failures!


So much information out there! How to keep up with it? Such filter failures (Clay Shirky would -allegedly- say) in the way we process information bubbles! How can we fix these? So little time to do so much! Where lies our salvation from the digital flood? People around me are constantly grappling with this: my […]

The constant knowledge gardener


If we live in a true knowledge ecology (and the idea is not new as you can see here and there), nature lets its children grow naturally. Yet gardening can help boost some results – without going into the ins and outs of a possible knowledge conservation agriculture. Time to revisit the gardening metaphor perhaps and to think […]

Harvesting insights (5) KM / Over rated or under the radar


Knowledge management, as a field, is no longer hyped. It has gone under the radar. As a practice, however, it keeps surviving and remains useful. But some of its past life is still lingering, pumping up absurd expectations among (knowledge) managers. So it’s time to review some of the over-rated expectations that people once (or […]

Through the blissful darkness of ignorance, with concepts-lights at my side


Ignorance is bliss So they say, and truly I can relate to this saying. Knowing all the details of sordid stories, knowing all the issues that await us when tackling a problem is not always the best guarantee for action. Sometimes it causes the paralysis of fear or concern… Ignorance is also the mother of […]

Harvesting insights (3): Agile KM, between stealth and big bang


A few days before summer holidays in ‘la douce France’, here’s a post that summarises a number of insights from working around knowledge management and my later interest in ‘agile KM’ – for the sake of simplicity I will just talk about KM but for myself care about agile KM. This post is about how […]

Portrait of the modern knowledge worker


The concept of ‘knowledge worker’ which Peter Drucker coined in 1959, is perhaps not so clear (as shown again in a recent LinkedIn discussion – access potentially limited) and can be understood at least in two different ways: dedicated and other knowledge workers. Dedicated knowledge workers are the persons whose job it is to organise ‘knowledge work’, in relation […]

Communication, KM, monitoring, learning – The happy families of engagement


Many people seem to be struggling to understand the differences between communication, knowledge management, monitoring, learning etc. Let’s consider that all of them are part of a vast family – the ‘engagement’ family. Oh, let’s be clear, engagement can happen in many other ways but for the  sake of simplicity, let’s focus on these four […]

Get personal: KM closer, together, for the bigger picture


Three related events push me to blog about the importance of getting personal in KM this week: The preliminary results of a fascinating study we (IRC) are conducting in Burkina Faso to find out what are current practices for information management and knowledge sharing, under an overall banner of sector learning (find an introduction to […]

Share your questions: The personal effectiveness and knowledge survey


What a chance! I always thought that knowledge sharing and information management inside my organisation was left to the basics of organic gardening, that is: chaos, spontaneity and emergence. We always gave more attention to our external projects and clients; rightly so, of course, since our purpose is to work for others… But then you […]