A knowledge management primer (3): JKLMNO


This is a new series of posts, an alphabet primer of agile knowledge management (KM), to touch upon some of the key concepts, approaches, methods, tools, insights in the world of KM. And because there could have been different alternatives for each letter I’m also introducing the words I had to let go of here. […]

Me? A lurker? How ignorant of you! I am an empowered listener!


In our networked world, we hear a lot about ‘lurkers’. The 1% rule  (or 90-9-1 principle) reminds us that in any network or community of practice/interest or just discussion group, 1% of the people actively facilitate, organise and manage the space, 10% actively contribute to it and 90% are ‘lurkers’. It’s time to nail this […]

Except in KM, accepting KM


Last Friday I gave a spontaneous (read: non annually planned, unofficial) KM/Learning and identity workshop for the amazing networked organisation Except (Integrated Sustainability consultancy) founded by my mate Tom Bosschaert. Except is one of those few very modern coming-of-age-like companies with a core staff of 7-8 people and 50 associates satelliting and scintillating around, getting […]