The ‘meta’ reflex, that little knowledge ‘extra’ that makes a difference


My head is still boggling about the relation that some people can have with time. Particularly about what they do with time, this fascinating uber-theme of humanity alongside with love, death and the meaning of life. I’ll be blogging a couple of posts about time. Starting today with this: the little extra time that smart workers […]

‘Scale up’ your empathy, not your ‘pilot initiative’


I always felt there was a problem with scaling up. And this week it dawned on me much more clearly what the problem was. For a while, I thought that while the activities of a given initiative could not easily be scaled up, perhaps the conditions in which they were taking place could be scaled […]

Principles of life to live with good heart and intelligence


Over Christmas holidays I had an interesting exercise with my father to identify what would be the principles of life that guide our life and that we would like to leave as our philosophical legacy to our ‘next of kin’s’. I am coming back to this because, just like a contribution statement helps you become […]

Use a precise language for precise results


Language is a challenging issue. People have different relations to it and different abilities. From which it results that, we more often than not, not quite understand each other the way each person talking is hoping to get understood. Which is why, by the way, paraphrasing is a good idea for today and every day. […]

Be genuine and genuinely care for your neighbour’s pace on the way to change


A lot of conversations, in general and also on this blog, are exploring past reflections and previous conversations. I am in one of these iterations about Alignment and authenticity. I’ve said before that -for me- authenticity is essential in what we do, when we engage with others, because that genuine approach shows the real us and […]

The delicate balancing act of collective decision-making, between transparency and trust


Any group of people – and by extension any organisation, network or more complex form of such groups – needs to have a clear decision-making process – a ‘decision rule’ – in order to attain agreements that people genuinely subscribe to and that lead to effective implementation. Good learning and knowledge management depends on it just […]

Penny-wise and pound-foolish (KM and otherwise)


“Games are won by players who focus on the playing field –- not by those whose eyes are glued to the scoreboard.” ― Warren Buffett There is a very real danger that the sponsors of an initiative (in knowledge management or otherwise) do not want to invest too much of their money into some venues, […]

Wailers, whiners, waiters and winners… Mind your attitude for the knowledge ecosystem!


No revolutionary KM thought today, just some mundane observation, with deep implications for knowledge work and its broader knowledge ecosystem though… We react differently in front of challenges: we can be silent or vocal about them, and we can do something about them, or we don’t. For agile knowledge management, attitude is certainly one of […]

KM on a (creative) shoestring


What can you do when you don’t have budget? Not much you might think? Think again! Lack of resources boosts creativity, much like ‘near-miss’ experiences (so well described in Malcolm Gladwell’s David & Goliath) produce confident life champions that fight through adversity. So, if your KM budget is small, or non-existent, what can you do? […]

Sharing and learning: the ‘glue and grease’ of comms and (I)KM


The ‘glue and grease’ – what a horrible expression!!!   The first time I heard a former colleague of mine use that expression to refer to the role of communication I didn’t like it either. But I’ve got to say that until I find a better expression for it, it’s a pretty accurate description of […]