The ‘meta’ reflex, that little knowledge ‘extra’ that makes a difference


My head is still boggling about the relation that some people can have with time. Particularly about what they do with time, this fascinating uber-theme of humanity alongside with love, death and the meaning of life. I’ll be blogging a couple of posts about time. Starting today with this: the little extra time that smart workers […]

Ban info-dumping and think carefully how much information you can handle


The paradox of the knowledge age is that we feel ever more lost with information and our capacity to filter it, and yet… We always want more, more and more of it. But as much as slow-food and eco-citizen trends are teaching us (again and again), the best can be the enemy of the good […]

‘Open’ as default, not the exception – oh, and please get over your self importance ;)


Openness is a scary thing indeed. Opening yourself is really difficult, letting go all the more so (oh, read this beautiful testimony about it). And even opening your information to others seems to intimidate people more than is necessary… Many people I work with or come across have difficulties operating in ‘open spaces’ – and […]

Knowledge management in cartoons – A selection


Because good visuals pin an idea with so much more strength… And fun helps move sensitive ideas forward… Hereby a selection of cartoons that may help you and others understand the value of knowledge management, through the challenges KM is facing or the initiatives it proposes to deal with them. Challenge: reinventing the wheel Initiative: […]

Opportunity costs of documentation and how to make it work…


In my book of KM, documentation is an essential part of the work. Not everyone agrees to it. Someone who works a lot with Liberating Structures recently told me he didn’t necessarily see the point of harvesting anything because the people that were ‘doing the work’ would remember. But then there’s always the point of […]

Don’t want to understand KM? Don’t bother, business as usual is the best thing ever :)


Knowledge management (KM) can be a very dry topic to explain, so how about a bit of fun to do the job? A mate of mine was recently compiling some ideas to present KM to a group of people who don’t know anything about it. She picked my brains and I told her, among other ideas, to […]

Interview with Krishan Bheenick (CTA) – KM, systems thinking and the backlash of knowledge sharing


Following the global consultation of CIARD (Coherence in Information about Agricultural Research for Development) in May 2013, I had the pleasure of meeting Krishan Bheenick, Senior programme coordinator knowledge management at CTA (Technical Centre for Agricultural and Rural Cooperation) on his take about KM and where it’s headed. Here is the transcript of that interview. […]

MY time for YOUR content? Make it short, or make it mine!


This has got to be one of the KM evergreens of the Big Data Deluge age: how to synthesise ideas in the best (quickest?) possible way – for others to find, absorb and enjoy them. Because, let’s face it: We’re all time-starved… We’re all shortening our attention span by the day – hmmm, what are […]

Use PACMAN to beat information overload and fix filter failures!


So much information out there! How to keep up with it? Such filter failures (Clay Shirky would -allegedly- say) in the way we process information bubbles! How can we fix these? So little time to do so much! Where lies our salvation from the digital flood? People around me are constantly grappling with this: my […]

Managing contacts, as impossibly as knowledge flows?


I promised myself never to deal closely with a customer relationship management (CRM) system ever again. Back in my IRC days, I did end up in that position and came to know about all the horrible details that make CRM any information manager’s worst nightmare. Indeed CRM systems are among the most difficult systems to keep up […]