What is KM? Really…


I pondered this a couple of days ago: when I have to explain to someone that I don’t know what I do (at least for the knowledge management part of my work), despite previous attempts I still struggle.

Chisel, chisel, keep on chiseling (at that KM definition then!) (photo credit: Shawn Clover / FlickR)

Chisel, chisel, keep on chiseling (at that KM definition then!) (photo credit: Shawn Clover / FlickR)

Off the cuff this is what came up to me, when thinking about describing my KM work.

Essentially, what any group or organisation needs to do is to achieve its goals to the best of its abilities right now, and to be prepared to achieve the goals of tomorrow to the best of its abilities too.

What helps you get there? It’s knowledge (know what, why, who, when, where), know-how (the skills to get there) and the learning that came with it and that will continue to sharpen these knowledge fields. It’s experience, expertise and a gift for permanent reflection (and -serendipity- hereby some thoughts to institutionalise reflection in your everyday organisation life).

What KM tries to do is to manage (or more to the point facilitate) all the processes, systems and people’s interactions in a way that they contribute to this, that they facilitate this.

So my role is to work with these people (using these processes and systems) to help them maximise their experience, expertise and reflection.

And it happens through many activities: journaling (blogging), sharing knowledge, cultivating their reflection alone and in groups, gathering around smart conversations,  clarifying their communication to remove all noise that gets in the way of clear, concerted, agreed, sustainable solutions, and making these reflections and their digital traces available to others, so as to connect all the nodes of our collective brain, eventually.

I’m wondering how this connects with David Griffith’s recent questioning about ‘what makes you a knowledge manager‘ as he comes back to some of these basics too.

It’s not quite there yet, I know, but every chiseling step gets me closer to the statue I’m trying to mold.

Which angle you think I should chisel at some more right now?

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A daily dose of process literacy


Here it is – the first post back on the (other) blog, after quite an absence…

agilefacil

In my quest towards developing people’s process literacy, I had an opportunity to make another small stride a couple of weeks ago. During an event where I was MC, I used a tiny bit of the air time I was granted to share one process tip per day.

Focus means discovery, always in the hope we will explore the world around us, forward focus, celebrate urban culture, Canary Wharf, London, England, UK, Enjoy!:)From focus to discovery…

Here are the ones I shared, and some others that I had planned to use (but didn’t get round to):

“What the heck did you mean”? Write coloured cards, flipcharts and other public writings with capital letters and full sentences. That will be a business skill useful for your future conferencing, and it will help the recording of the works.

The public stage fear not, young jedi”. If you fear public speaking, get to know the room/stage where you will have to perform. And get to know the audience by meeting as many people as…

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Picking up an old thread – a confession


This is how I feel on this blog:

Walking alone on the odd and old blogging trail (photo credit: ElBidule / FlickR)

Walking alone on the odd and old blogging trail (photo credit: ElBidule / FlickR)

It’s been nearly a year that I blogged here.

It feels really strange to be here again.

You may not care at all about what follows.

You might just settle for the fact that I’ll try and resume my blogging practice.

Or perhaps you don’t care about that either, though then arguably you’re just wasting your time cruising the web, otherwise you wouldn’t be here ha ha ha.

In fact, I have started blogging already – on AgileFacil, my other blog. And I’ll reblog that post in a few.

In any case many things happened in the past 10 months or so.

I changed jobs (and set up ProcessChange my own consultancy, as well as joined KIT Royal Tropical Institute).

I just had it with the most challenging year of my life – one when one of my sons started developing a very complex case of epilepsy that has been nibbling at our life ever since.

I got tired of this blogging routine – and just couldn’t combine it with the above-mentioned home condition.

No physical energy, no mental space, no moral room for blogging.

2018 has finally chased away that nightmare of a year that last year was to us.

New progress, new home, new job, new arrangements, new ideas, new energy.

Born again with blogging…

 

There will be some differences with my past blogging practice:

No regularity. I just can’t afford that just yet.

More reflections on the broader environment that is mine and links to others’ reflections and resources.

More focus on AgileFacil as process literacy is more centrally becoming my quest and many opportunities converge to taking my facilitation work to another level.

More of myself in these posts – and hopefully more of yourselves too.

I hope this new road is worth the trip.

In any case, it’s not a bad thing to try it out.

Here’s to new beginnings!