Moving conversations up the trust ladder… and scale of influence

At the end of the day, as some would say (‘KM is about increasing the quality and frequency of conversations that get your job done’), in KM it’s all about conversations. Conversations of contact-making (contextual webs) Conversations of meaning-making Conversations of joint exploration Conversations of co-creation (in events and otherwise) Conversations of trust building Conversations of …

The danger of double-edged messiahs and the long shadow of the savior

Everyone aspires (or should aspire) to be a leader. But if you’re not quite a leader yet, having a real leader at your side is super useful… Except when it isn’t. Sometimes a leader is the person that really gives you the will to go ahead, fight, stand up, continue, relentlessly and gladly. And sometimes that leader is …