50 shades of influence


Influencing others may take many paths. It usually is a mix of our own personality and preferred ‘convincing/negotiation’ style, but it should also relate to the preferred ‘listening/convincing’ style of the people that you want to influence. And it depends on values. Even though values change slowly, they do change. So if you want to influence […]

Opportunity costs of documentation and how to make it work…


In my book of KM, documentation is an essential part of the work. Not everyone agrees to it. Someone who works a lot with Liberating Structures recently told me he didn’t necessarily see the point of harvesting anything because the people that were ‘doing the work’ would remember. But then there’s always the point of […]