First of this series of short posts.
Maybe this year we’l be organising some sort of share fair of the process arts, looking at facilitation, graphic facilitation, social learning and some other process-oriented approaches and tools.
But why really? What is it that ‘process’ awareness, or process literacy has to bring?
The important thing is not your process, the important thing is your process for improving your process.
— Henrik Kniberg (@henrikkniberg) June 7, 2010
Perhaps, just perhaps, process is:
- What connects objectives, activities, outputs, outcomes etc. The glue that holds it together. But also and more importantly it is what creates conversations: budding conversations, sticky conversations, morphing conversations. Because it relates deeply to human connections.
- What creates engagement, empowerment, alignment, thirst for betterment – a sense of collective action, which drives that action for arguably a much longer term.
- What keeps track of micro and macro patterns by putting much emphasis on understanding and assessing – both before, during, and after the action. M&E and all the rest of it…
So it both pays attention to, stimulates and reflects upon the subtle ingredients that make work ‘work’. Remember: “Look beyond what to do: why and how lead to who.”
The rest is just what’s supposed to happen. And everyone thinks it’s easy enough, but not quite when you put on your ‘process literate’ glasses…