What to put in a KM training, off the random top of my head

I was never trained on KM. I just learned it by doing. Errrr, I am learning it by doing. But if I was trained in agile KM next week, what would I love to find in such a training? Some people are wondering about exactly that on KM4Dev right now. So, let me think about this …

The art of blogging: Taking stock

The topic of ‘Blogging’ is a phoenix in the blogosphere. Blogging about blogging keeps emerging and emerging and reemerging. No later than this week again, only in my personal learning network I spotted Euan Semple’s piece about ‘How writing a blog can make you a better manager‘, while Ian Thorpe was reflecting about the value …

Managing contacts, as impossibly as knowledge flows?

I promised myself never to deal closely with a customer relationship management (CRM) system ever again. Back in my IRC days, I did end up in that position and came to know about all the horrible details that make CRM any information manager’s worst nightmare. Indeed CRM systems are among the most difficult systems to keep up …