Communication, KM, monitoring, learning – The happy families of engagement


Many people seem to be struggling to understand the differences between communication, knowledge management, monitoring, learning etc. Let’s consider that all of them are part of a vast family – the ‘engagement’ family. Oh, let’s be clear, engagement can happen in many other ways but for the  sake of simplicity, let’s focus on these four […]

Stop taking hostages! The ills of poor event design and facilitation


Since there will be a lot of event facilitation for me to do at ILRI, it is likely that I blog more about it in the coming months. It makes sense after all, since productive conversations (and learning) are central to my understanding of knowledge management, and well-designed events generate truly productive conversations. Badly designed […]