Interesting how the terms knowledge management and learning are sometimes used almost interchangeably when they indeed refer to distinct things, as pointed out by Julie Ferguson her meta-review of literature reviews on KM. The author prepared this review in the framework of the Information / Knowledge Management emergent (IKM emergent) programme sponsored by DGIS, the …
Monthly Archives: March 2008
How do you do? How do you do-cument?
An eternal struggle in Knowledge Management remains the balancing act between actually doing things: implementing a project, organising an event, writing a case study and documenting those: reflecting about them, collecting insights, analysing them, taking a neutral role to observe what is going on. At an individual level, it is hard enough to find the …